Privacy Policy

Trekenning House (“We” or “us”) are committed to protecting and respecting your personal data and privacy. This privacy policy relates to our use of any personal data we collect from you. Whenever you provide such information, we are legally obliged to use your information in line with all applicable laws concerning the protection of personal data; including the Data Protection Act 1998 (DPA) and The General Data Protection Regulation 2016 (GDPR) together, and with other subsequent laws “Data Protection Laws”.

GDPR Data Controller

For the purpose of the Data Protection Laws, the data controller is Trekenning House:

Trekenning House
St. Columb
Newquay
Cornwall
TR8 4JF
Email: hello@trekenninghouse.co.uk

Data Gathered By This Website

We gather and use limited information about individuals who use this website (www.trekenninghouse.co.uk).

We use this information to enable certain website functions; to better understand how visitors use this website; provide you with information, products or services that you request from us or which we feel may interest you (where you have consented to be contacted for such purposes or by Legitimate Interest); carry out our obligations arising from any contracts entered into between you and us; allow you to participate in interactive features of our service when you choose to do so, e.g. asking a question through our website; notify you about changes to our services; we also use social media and may wish to process any comments made public by you.

Typically the Personal Data we collect and process will include name, address, email address and phone number, but we may collect and/or process other Personal Data from time to time. It also may include IP address and cookies of your visit to this website.

We only collect data from you directly or via third parties (see Third Parties below).

We will not share your personal information with or sell it to third-party marketers.

Third Parties

We may use the following third-party service providers to supply and support our services, and to process and store your data:

  • Mailchimp (The Rocket Science Group LLC), to manage email marketing subscriber lists and send emails to our subscribers. You can read their privacy policy here.
  • Google LLC, for Google Analtyics services to measure the performace of this website.
  • Banks
  • Cleaners (Scents Cleaning Services)
  • Email service  provider (123-reg)
  • Codex Themes, whose WordPress software and associated add-ons we use to manage the content of this website
  • Solicitors

We will not share your personal information with any other third-party unless we have your permission or the law requires us to.

Any personal information we hold about you is stored and processed in accordance with the UK’s Data Protection Act 1998 and the General Data Protection Regulation (GDPR).

Cookies and how we use them

A cookie is a small file stored on your computer or device, which enables our website to identify your computer or device as you view our website pages. Cookies allow websites to store your preferences and track how websites are used.

We may use cookies to:

  • Record website usage data
  • Test content on our website
  • Recognise when you return to our website

Cookies do not provide us with access to your computer. You can use your web browser’s settings to refuse cookies if you wish.

Requests about your data

You can contact us to ask us what data we hold about you, who has access to it and how it is being used. We will also delete any data about you that we hold if you ask us to.

To make a request please contact our Data Controller at hello@trekenninghouse.co.uk.

Links to external websites

Our website may contain links to other websites. We have no control of websites outside of www.trekenninghouse.co.uk. We are not responsible for the content of other websites, or for the protection or privacy of data you submit to them.